es77's Privacy Policy

Welcome to the es77 platform. This Privacy Policy ("Policy") explains how es77 ("we", "our", or "platform") collects, uses, shares, and protects your personal information. This Policy applies to all of es77's digital services, including https://es77.lat.

By using our services, you are considered to have accepted the terms of this Policy. If you do not understand this Policy or disagree with any part of it, please contact us before using our services.

es77 only collects information that is necessary to provide our services, ensure security, and manage your account. The categories of information we collect are detailed below:

2.1 — Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Residential address

2.2 — Financial Information

• bKash, Nagad, Rocket, or Upay mobile number (for transactions)
• Bank account details (where bank transfer is used)
• Deposit and withdrawal transaction history

2.3 — Technical Information

• IP address and device identifier
• Browser type and operating system
• Site access times and session log data
• Information collected from cookies and similar tracking technologies

2.4 — Gaming Activity Information

• Betting history, game preferences, and account balance
• Time spent on the platform and usage patterns
• Promotion and bonus usage details

es77 uses your personal information for the following legitimate purposes:

1. Account creation and management: Keeping your account active, processing transactions, and ensuring account security.
2. Identity and age verification: Ensuring that services are provided only to individuals aged 21 or above in accordance with the laws of Bangladesh.
3. Managing financial transactions: Correctly completing deposits, withdrawals, and bonus distributions.
4. Fraud and money laundering prevention: Detecting suspicious activity and ensuring the security of the platform.
5. Providing customer support: Resolving your issues via live chat or email.
6. Ensuring responsible gaming: Monitoring play patterns and taking protective measures when necessary.
7. Service improvement: Enhancing the functionality of our platform and the user experience.
8. Fulfilling legal obligations: Retaining required information under applicable laws and regulations.

es77 uses cookies and similar technologies to improve the quality of its services. Cookies are small text files stored on your device that help enhance your browsing experience.

4.1 — Types of Cookies We Use

• Essential cookies: These cookies are necessary for account login, keeping sessions active, and managing security functions.
• Functional cookies: Used to remember your preferred language, game type, and other personal settings.
• Analytics cookies: Used to analyse site traffic and usage patterns, which helps us improve our services.

4.2 — Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some core es77 services to not function properly.

es77 may share your information with third parties in limited and specific circumstances. These circumstances are clearly outlined below:

5.1 — Service Provider Partners

The minimum necessary information may be shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), KYC verification, and technology services. These partners are contractually required to comply with es77's privacy standards.

5.2 — Legal Obligations

We may be required to disclose your information under a court order, a lawful request from a government authority, or applicable law.

5.3 — Fraud Prevention

Where fraud, money laundering, or other illegal activity is suspected, information may be shared with the relevant authorities.

es77 follows industry-standard technologies and processes to protect your personal information. The key components of our security measures are:

• SSL/TLS encryption: All communication between your browser and our servers is handled through secure SSL encryption.
• Data encryption: Stored personal and financial information is kept in encrypted form.
• Access controls: Only authorised staff can access the information they need.
• Security audits: Regular system security checks and vulnerability assessments are conducted.
• Two-factor authentication: An additional verification layer is used to protect accounts.

While we strive to ensure the highest level of security, no information on the internet is completely safe. You are also responsible for keeping your account password confidential.

es77 retains your information only for as long as necessary. Retention periods are determined according to the following policy:

• Active accounts: All relevant information is retained for the duration that the account remains active.
• Closed accounts: Financial and transaction-related information is retained for a set period after account closure to fulfil legal obligations.
• KYC documents: Identity verification documents are retained for the period required by regulatory requirements.
• Technical logs: Retained for a reasonable period for the purposes of cybersecurity and fraud prevention.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

As an es77 user, you have the following rights over your own personal information:

1. Right of Access: You may request to know what information we hold about you.
2. Right to Rectification: You may request that any inaccuracies in your information be corrected.
3. Right to Erasure: In certain circumstances you may request that your information be deleted — however, this may not always be possible where legal obligations exist.
4. Right to Restrict Processing: In certain cases you may ask that the use of your information be limited.
5. Right to Object: You may object to your information being used for specific purposes.
6. Right to Portability: You may request your information in a commonly used structured format.

To exercise these rights, please contact our support team. We generally aim to respond to requests within a reasonable time of receipt.

es77 provides services only to individuals aged 21 or above. We do not intentionally collect personal information from any minor.

Age verification is mandatory at registration. If we become aware that a minor's information has entered our system, we will immediately delete that information and close the associated account.

If a parent or guardian suspects their child has an account, please contact us immediately.

In some cases, providing es77's services may require your information to be stored on international servers. In such cases we ensure that:

• Industry-standard encryption is used during data transfer.
• All parties receiving data are contractually bound to comply with es77's privacy standards.
• Third-party data centres maintain recognised security standards.

Your rights of protection remain in place for any international data transfer, and this Policy continues to apply.

es77 reserves the right to update this Privacy Policy when necessary. When changes are made:

• The updated version will be published on this page.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the services after changes are made will be considered acceptance of the new policy.

We recommend checking this page regularly, especially if you use es77 frequently.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our support team:

• Email: [email protected]
• Live Chat: Support available 24/7 in Bengali and English

We take all privacy-related requests seriously and aim to respond as quickly as possible.